Returns & Exchanges
At Planta Greenhouse Kits, we want you to be completely satisfied with your sustainable fashion purchase. If your order doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing